Middleton Auto Repair

The service and staff were both excellent! I easily made my appointment on line and received a confirmation and phone call promptly to confirm the service I wanted. John's service was outstanding! He was friendly, thorough and explained my options for additional repairs without pressure. All of the parts came in quickly and repairs were completed on the same day. In the event they did not come in I was offered a loaner vehicle. I picked up my vehicle and was offered my choice of a box of Girl Scout Cookies.I of course chose the thin mints. Nice touch! I would highly recommend Aeschbach's automotive. Since I am a Costco member I also received 15% off all of my services.

Aeschbach had my car in and out in no time! They were prompt, excellent at communicating, and made the whole (what is a super stressful situation in general) super smooth!

Since graduating from college and deciding to stick around the Madison area, I have been trying to find somewhere to take my car that provides quality service but is also trustworthy. Aeschbach is the first place I have gone where I have been satisfied with all aspects of the car repair experience. I love the fact that I received a detailed inspection report that explained what needed to be done on my car and the urgency level of each item. I was able to talk through the report with them and did not feel like anyone was trying to talk me into anything or sell me anything I did not need. I have had such a hard time finding a place where I feel like everyone is being open, honest, and transparent (something I value immensely), and I definitely felt that here. Didn't feel like there was any agenda or unwarranted sales pitch on their end, they just really care about helping get your car fixed and providing quality customer service. Will definitely be coming back here for future repairs.

After taking my car to several other mechanics over the last year complaining about noise in my suspension and them telling me absolutely nothing was wrong with my car, Aeschbach Automotive was able to immediately diagnose the problems with my suspension and noticed things I had since given up on bringing up after my experience at other shops. Skip the hassle and bring your car here first!

Very professional service that feels honest and a good value. Will be back for the rest of my car maintenance!

Highly recommend! Was able to make an appointment for a pre-purchase inspection on a European car the day after I called. I was very impressed with professionalism and detailed report they created. They sat down with me and discussed the inspection results that were easy to understand, with good pictures and simple notes that convey the good/bad items. For a smaller shop they got through the inspection in a quick time, and was able to wait in their quiet and clean waiting room with free wi-fi and coffee. I was also pleased with the price of such a thorough inspection, $80! Which is always worth it for an inspection. Most places charge above $100. Between the quality of work, the price, the variety of services and the friendly staff I will for sure return for any automotive care that I can't do myself.

Highly recommend! Was able to make an appointment for a pre-purchase inspection on a European car the day after I called. I was very impressed with professionalism and detailed report they created. They sat down with me and discussed the inspection results that were easy to understand, with good pictures and simple notes that convey the good/bad items. For a smaller shop they got through the inspection in a quick time, and was able to wait in their quiet and clean waiting room with free wi-fi and coffee. I was also pleased with the price of such a thorough inspection, $80! Which is always worth it for an inspection. Most places charge above $100. Between the quality of work, the price, the variety of services and the friendly staff I will for sure return for any automotive care that I can't do myself.

It was genuinely an easy and stress free experience! The staff is so friendly and professional. They were transparent and provided a detailed report after the courtesy inspection. On the online report, there are videos with clear explanations so you can better understand how your car works and what is being done to it (if you need it). You can discuss pricing before anything is done to your car and the prices are very fair. I’m so happy I found this place!

The BEST Customer service/mechanics

Everyone is friendly and knowledgeable, and prices are reasonable--perhaps even inexpensive when one factors in convenience and quality.