Middleton Auto Repair

My first experience was when I had a weird smell while driving. On a super busy day for them, they still took the time to take my car for a drive to try to determine what the smell was and where it was coming from. They were unable to determine, but did schedule me for the next day to do a complete look over. By the appointment time the smell was mostly gone. Because of this, they also added sprayed with a scent into the vent areas. I haven’t smelled it since. Today I was in for just an oil change and I must have accidentally agreed to synthetic oil. When I called about the charge they gave me a discount. They all are very pleasant to work with and go out of their way to make you happy.

I needed a front end alignment. Their price was fair. After dropping off my 21 year old truck they discovered many more issues of neglect & abuse than I’d imagined which needed to be addressed before the alignment could be performed properly. So, the final bill was a bit of sticker shock, but they checked with me before any additional work was done. Now, no more clanking & clicking when backing up or during sharper turns, and my new tires will hopefully last more than 2 years. The last set got pretty torn up way too soon. Another thing - because it turned out to be more extensive than I’d hoped, they loaned me a vehicle while they waited for parts. I just had to fill the gas back up before returning it. All in all, I would classify the experience as pleasant.

John from Aeschbach was very professional and was able to make my vehicle road worthy on the same day I took it in. The work appears to be high quality and I was extremely satisfied with both the work and the value. I would recommend Aeschbach to anyone in the Madison area.

Great experience!! During a difficult time for everyone they have the best interest of customers in mind. Great prices also with friendly staff. Can’t say enough good things!

They were friendly, did the work like they said they were going to. They were also open during COVID-time.

Very prompt and professional service. Took care of our repairs during Covid-19 isolation without putting anyone at risk.

We've been going to Aeschbach since 2017 and have appreciated their friendly staff. What really impressed us recently is their new protocol in response to the social distancing required. I was able to drop my car off and then pick it up without any in-person contact and have the peace of mind that our car has been carefully cleaned and sanitized when ready for pick up. The system is organized, clear and safe. We appreciate their thoughtfulness if making the customers feel safe.

Service done right again! Well done. We appreciate the extra mile you have gone to prevent the spread of the virus.

They're doing a good job of adjusting to COVID. They had a cleaned-up loaner car waiting for me (running) outside when I arrived. I dropped my keys in a secure key drop and then did the opposite when I came to pick-up my car. They had sterilized it. I got my alignment fixed and they're following up with Subaru on another issue.

Great experience. All around everyone is helpful, knowledgeable and friendly. Offer ride home when dropping off for service. Highly recommend.