I had incredibly noisy brakes, and a friend on Facebook suggested Aeschbach Automotive. It was neat my home and a family owned, non-chain business, so I decided to see what my experience would be like. From the moment I walked in, I felt like a valued customer. My repair ended up being rather extensive, and they communicated with me throughout the process. The text message option was very welcome, and they sent videos that explained what they were recommending for my car. They drive me home AND picked me up and were an absolute delight to work with. I highly recommend them.