Scroll to Top
1

It's fairly easy to tell which way Madison leans by the cars people drive. Civics, Corollas, Prius, and Subaru's are abundant. I would like to think that any auto mechanic in this area should have some knowledge of the quirks of these vehicles. I brought my car here to have the Transmission, coolant fluids flushed, and tires rotated. I dropped the vehicle off the night before so they would have all day to do what should have been relatively simple tasks. Now, a 7th Generation Civic appears to have a reputation for being difficult to burp the cooling system after you flush it. I would think that any mechanic in Madison should know this. I am apparently wrong. After picking up my vehicle I spent 25 min in my driveway watching bubbles come out. Even after that, I still had air in the system. I ended up taking my Civic to Zimbrick to just get it done even if it was going to cost me more. I had already lost the use of my vehicle over the Thanksgiving weekend at this point which was costing me a car rental for $140.02. Another $67.33 for Zimbrick to burp it, verify the head gasket wasn't damaged, and adding coolant back to the system after it was burped. This on top of $210.79 for incompetent work. I'll never go to this place again. If I could give a lower rating than 1 I would. There are other sites on line where this place has all 5 star reviews. I can't even comprehend how that's possible at this point.

Mr. Boettcher, After reading your review of your Nov. 14th 2014 visit, I want to apologize for providing a less than perfect service experience. We all rely on our vehicles and it really can mess things up when something goes wrong with them. I will agree that once your vehicle leaves our repair facility you should be able to have piece of mind knowing that everything was done right. That being said, we are human and make mistakes. I apologize for the inconvenience it caused you. Had we known about the problem right away it would have given us the chance to show you how we are always willing to go the extra mile for our customers to make sure they are satisfied with our service and that we truly earn all of our five star ratings, even if that meant a loaner/rental vehicle so you ad transportation. Please feel free to contact us with any concerns and we will always take the time to make things right. Sincerely, Josh Aeschbach - Owner 608-826-4349

- Aeschbach Automotive
5

Just want to give a shout out to all employees here, You always take time to fully explain what's going on with my vehicle and do honest work for a fair price thank you so much for your severice.

5

5

5

First off I was pleasantly suprised to find out that they worked on diesels. Haven't found many places that do. They kept my truck a couple of days longer than expected because Josh, the primary diesel technician, was out of town. As soon a Josh returned the called me to let me know that my truck would be done the next day, and it was. They did good work at a very reasonable rate. I will definately go back.

5

Aeschbach team do high quality work and always take the time to thoroughly explain what is going on with my car. They're friendly, honest, and reliable. They were recommended to me by my friends .

5

The owner and a technician have experience with classic cars and were more than accommodating in keeping mine out of the weather. I was very pleased with the service and the price. I paid about half of what I would have for an oil change at jiffy lube and they used more expensive oil. I'll be back.

5

The main reason I went to them was because it was very close to my office. I found their staff to be very friendly, honest and the price for service was reasonable. I didn't feel like they were trying to get me to do anything unnecessary. They gave my car a thorough inspection and had some suggestions for things I may want to do down the road. They even dropped me off at my office.

5

I initially engaged Aeschbach services as I had knowledge of his background and qualifications both from a personal & professional view. I also explained to Josh that I had a superior connection with a shop located on the east side of Madison which had been servicing the family vehicles for 20+ yrs & intended to continue with this source for our needs. Now, & for the past 5 yrs Aeschbach has been our exclusive & trusted provider for our families auto service needs. This group has earned our business, support, & recommendation. Our variety of service needs have simply received consistent outstanding attention & the utmost professional skills from many of the Aeschbach team. I continue to be impressed with their performance from the skillful execution of the work project to the tally of the final arithmetic which determines the competitive pricing position they maintain.

5

Great place and super affordable! They even have a mascot to keep your company while you're waiting:)

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Aeschbach Automotive (608) 826-4349 For Assistance.