Middleton Auto Repair

Making an appointment was easy at Aeschbach Automotive. I was then able to show up and enjoy their very nice waiting room while my car was being serviced. At the end of it, a technician spoke through a couple of talking points of their courtesy inspection and was able to answer a couple of my questions. Overall a great experience!

Repair done quickly and inexpensively. Also noted some other small repairs that are needed and will use them again.

Always super friendly and helpful. I happened to come at the wrong time the day of my scheduled service and they worked me into the schedule, which was great. I appreciate the overall inspection of my car and how they go over all the areas in the report. Just a well run and courteous auto shop. Highly recommend!

The service and staff were both excellent! I easily made my appointment on line and received a confirmation and phone call promptly to confirm the service I wanted. John's service was outstanding! He was friendly, thorough and explained my options for additional repairs without pressure. All of the parts came in quickly and repairs were completed on the same day. In the event they did not come in I was offered a loaner vehicle. I picked up my vehicle and was offered my choice of a box of Girl Scout Cookies.I of course chose the thin mints. Nice touch! I would highly recommend Aeschbach's automotive. Since I am a Costco member I also received 15% off all of my services.

Aeschbach had my car in and out in no time! They were prompt, excellent at communicating, and made the whole (what is a super stressful situation in general) super smooth!

Since graduating from college and deciding to stick around the Madison area, I have been trying to find somewhere to take my car that provides quality service but is also trustworthy. Aeschbach is the first place I have gone where I have been satisfied with all aspects of the car repair experience. I love the fact that I received a detailed inspection report that explained what needed to be done on my car and the urgency level of each item. I was able to talk through the report with them and did not feel like anyone was trying to talk me into anything or sell me anything I did not need. I have had such a hard time finding a place where I feel like everyone is being open, honest, and transparent (something I value immensely), and I definitely felt that here. Didn't feel like there was any agenda or unwarranted sales pitch on their end, they just really care about helping get your car fixed and providing quality customer service. Will definitely be coming back here for future repairs.

After taking my car to several other mechanics over the last year complaining about noise in my suspension and them telling me absolutely nothing was wrong with my car, Aeschbach Automotive was able to immediately diagnose the problems with my suspension and noticed things I had since given up on bringing up after my experience at other shops. Skip the hassle and bring your car here first!