You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Aeschbach Automotive:
They were able to help me right away and took care of them problem promptly. No improvement needed at this time.Will S.
A free oil change is always a nice way to get to know a new garage. I talked with Nick and I felt he was honest and had my best interest in mind and took care of my needs. He also made suggestions about future work that needs done, which was appreciated. Nice waiting room and it was good to hear you provide a shuttle ride to work or home.Mike Z.
Just a nice warm and friendly atmosphere without losing the professionalism that is needed. Also the ability to really listen to the answers that I talked about for our vehicle and not pressuring further into what needs or does not need to be done.Lance M.
Great personal, honest and timely service, competitive prices. Professional and very nice personnel, great communication. Auto shop where you get instant feeling you can trust to have your vehicle taken good care of.Eva P.
Everything was great! Nick was very communicative, and I believe he gave us a great deal and an honest assessment of what we have coming down the road as far as maintenance & upkeep. Thanks guys!Aaron K.
This is what an auto shop is supposed to be. These guys are honest and helpful. HONEST and helpful. James at the front desk is always in a good mood and the shop is clean :) You won't be waiting for long, and if it will take a while, they'll tell you ahead of time so you can plan ahead. Great shop!Aymey K.
This is a very upscale / professional auto repair shop. Very accommodating, considerate and helpful - in assessing repairs needed and advised, while also being very mindful of the time and transportation constraints that unexpected repairs entail. Estimates were thoroughly prepared and accurate within reason. The work was done expediently and professionally. Everyone at Aeschbach Automotive was personable, helpful and very professional - a family friendly group to work with!Brenda P.
By far the best price and quality of work in town.Evan C.
As someone who knows very little about vehicle maintenance and repair, finding a location with a knowledgable and understanding staff is crucial. When dealing with one's transportation, it is necessary to feel as though it is safe and reliable day to day - which is a lot of pressure for a mechanic or automotive technician. The gentlemen at Aeschbach Automotive have treated my Jeep Liberty and me with such care and respect that I finally feel I have found the shop for us. I trust them to do excellent and through work and that isn't easy for me to find. My gratitude is endless.Lauren S.
Nice job last year for an oil change and looking over my car. Gave me a ride into town also.Jesse P.
Excellent service and value! My car had an electrical problem and they narrowed it down quickly and efficiently, unlike another place I tried. The staff is also friendly and highly skilled. They will explain things like teachers if you like. They're the best.Barbara H.
Great shop- accommodating, very reasonably pricing & friendly. These guys aren't pushy, but do help you weigh your car repair and maintenance options. Straight to the point, while providing top notch customer service. They won't fill up your inbox with junk email either. Thanks Josh!Jaclyn S.
Excellent customer service in an industry which in my opinion is not known for that. When I dropped my car off they explained in detail the troubleshooting they would be doing. Offered a ride to my work. Received a call mid day letting me know where they were at in the process and that they found the issue with my air conditioning. Once they replaced the part they were going to finish testing the air conditioning to make sure there were no other issues. Received a finial call letting me know it was finished and had a finial price. They also offered a ride back to the shop which I have never had another service center offer. Once back to the shop they again explained what was done and offered up other services but were in no way pushy about getting those other services done. Also thought the costs for repair were vary reasonable.Josh G.
I used Aeschbach Automotive at the recommendation of a friend who is in the car business. I like that they are a local place and privately owned. I have used them 3 times now and had an excellent experience each time. The staff is super friendly, courteous, and professional. They explain everything and communicate information about your vehicle clearly which I really appreciate, not being a car guy myself. I've never had them try to push any services on me or sell me things I don't need or want like some other places. The prices on parts and labor are reasonable and fair. Most recently I had my car in and they unexpectedly had a supply issue with some parts. They called to tell me they needed to keep the car for an extra day we had not planned on. Getting the car back the next day was going to be really tough with my schedule so they offered to drop the car off at my place of business and followed though with it. That's really going the extra mile and has definitely won my business and they are now definitely going to get my recommendation to anyone who needs work done on their car. THANK YOU!Chris M.
I was in Wisconsin buying a used car and Aeschbach made my day. They did a used car check and helped diagnose a check engine light issue. They went above and beyond to make sure I had all the information I needed to make a good decision on buying the car. Can't recommend these guys enough, best experience I have had in any auto shop!Jake B.
Liked the way they explained each item on an overheard inspection report, as the customer had little auto mechanical knowledge. Attention to this level of detail shows their commitment to establishing a trustful car-care relationship with the customer. My alignment service was done quickly and professionally, at a decent cost - good value!Jeff M.
Just want to give a shout out to all employees here, You always take time to fully explain what's going on with my vehicle and do honest work for a fair price thank you so much for your service.Michelle P-J.
Josh and team do a great job taking care of their customers and vehicles. I would highly recommend Aeschbach Automotive to anyone who needs work done!Ben M.
We got ridiculously lucky tonight. Four hours away from home our car goes crazy. Interior lights won't shut off, door panel stops working and the power mirror motor won't stop adjusting. We know we'll be stranded with a dead battery in the morning. It is Black Friday and we're trying to find someone to help. The guys took our call even though turns out they were closed! They fixed the car in a few minutes and wanted to charge us nothing. We discovered one of the gents wasn't even working he just dropped by randomly and stayed to help us out. I would recommend this place. Great people, great service, and awesome skills.Beth L.
Outstanding service! My daughter was a fist time customer. She had recently moved to the Madison area and had some car trouble. I called a friend in the Madison area who referred me to Aeschbach Automotive. My daughter and I were very impressed by the service, and the way we were treated. Josh kept me informed through every step of the process. My daughter will rely on Aeschbach Automotive from now one for regular service and any necessary repairs to her car.Dan Puls - Madison, WI
These guys know what they're doing, and they do it quickly and efficiently. It was a pleasure working with them and they did a great job. We were very pleasedDennis Brown
Service is always done with a smile and they explain to you how much it is going to cost and why ! None better !!Mike Hall